Partner Programme · For Insurers, Brokers & Risk Engineers

Help Your Clients Fix Machines Before They Become Claims

Claimpal reads the maintenance records your industrial clients already keep and warns them which machines are likely to fail in the next 30 to 60 days. They get fewer breakdowns, and the records to show it at renewal. No sensors.

What Claimpal reads

Every client document, read together

Job cards, logbooks, survey reports and inspections are read together into one view per machine: its condition, open risks and what needs doing next. Each point shows the page it came from.

Claimpal asset detail — client documents synthesised into health, risk and prioritised actions
The answer

How Do Insurers and Brokers Reduce Claims From Industrial Equipment Failures?

Claimpal reads a client's existing maintenance records and warns which machines are likely to fail in the next 30 to 60 days, so they are fixed as planned maintenance before they turn into losses. Every warning and every repair is recorded against the machine. Clients see up to 40% less unplanned downtime, and good maintenance records help justify 20-30% lower premiums at renewal. There are no sensors to install, clients are live in 2 to 4 weeks, and there is a formal partner programme for brokers, insurers and risk engineers.

The partnership

How We Both Win

What you get

  • ✓ Clients with fewer preventable breakdowns, so fewer losses reach your book
  • ✓ Maintenance records the client chooses to share with you for underwriting and renewal
  • ✓ Something new to offer at renewal that clients can actually use
  • ✓ A formal partner programme with referral, co-sell and reseller options

What your clients get

  • ✓ A warning 30 to 60 days before a machine is likely to fail, so it is fixed at a planned shutdown
  • ✓ Up to 40% less unplanned downtime
  • ✓ Maintenance records that help justify 20-30% lower premiums
  • ✓ No sensors and no new hardware. Live in 2 to 4 weeks. POPIA-safe.

You keep the client relationship. Claimpal reads the records and shows what was done. Commercial terms are discussed on the partnership call.

Book a Partnership Call
Capabilities

What Claimpal Gives Risk Professionals

See How a Site Is Really Maintained

Proposal forms and a survey visit show a site on one day. Claimpal reads the job cards, shift logs, surveys and scanned reports behind it and builds a risk picture for each machine, with no extra site visit and no sensors.

Fewer Breakdowns Turning Into Claims

Claimpal warns which machines are likely to fail in the next 30 to 60 days, says what is going wrong and what to do, so the client fixes it as planned maintenance. Clients see up to 40% less unplanned downtime.

Records Ready at Underwriting and Renewal

Every inspection, action and repair is recorded against the machine. At renewal the client can show what was found and what was fixed, which helps defend terms and justify 20-30% lower premiums.

Challenges

The Problems Risk Teams Live With

A Survey Shows One Day

A proposal form and a site survey can only show so much about how a plant is maintained from day to day. Good operators struggle to prove it, and problems at weaker sites stay hidden until a loss.

Warning Signs Nobody Reads Together

Most breakdowns give a warning first: a bearing noted as running hot, a pump that keeps coming back on job cards. These notes sit in the client's files, where nobody reads them together.

Little New to Bring at Renewal

Brokers who compete on relationship and price alone get squeezed. A risk-improvement programme the client can actually run, with no capex and no IT project, gives you something new to talk about.

How it works

From Client Paperwork to Fewer Claims

1. Client uploads what they already have

Job cards, shift logs, inspection and survey reports, equipment manuals, including scans and handwriting. No sensors, no integrations and no data clean-up needed to start.

2. Claimpal reads and scores every machine

Claimpal reads the documents together and builds a view of each machine: its condition, open risks and history. Repeat problems and missed maintenance show up within days.

3. The client gets early warnings

The client's team is warned which machines are likely to fail in the next 30 to 60 days, with recommended actions ranked by risk, and fixes them as planned maintenance.

4. You get the record

A record of warnings, actions and inspections for each machine, which the client can share for underwriting and renewal. Live in 2 to 4 weeks per client.

In short

TLDR: Claimpal for Risk Professionals

  • ✓ Claimpal reads clients' existing maintenance records. No sensors.
  • ✓ Warns which machines are likely to fail in the next 30 to 60 days
  • ✓ Clients see up to 40% less unplanned downtime, so fewer losses reach your book
  • ✓ A record per machine that helps justify 20-30% lower premiums at renewal
  • ✓ Clients live in 2 to 4 weeks, with a formal partner programme for brokers, insurers and risk engineers
FAQ

Frequently Asked Questions

How does Claimpal help insurers and brokers reduce claims?

Claimpal reads the maintenance logs, inspection reports and scanned documents your industrial clients already have, and warns them which machines are likely to fail in the next 30 to 60 days. Clients fix those problems as planned maintenance, and see up to 40% less unplanned downtime, so fewer breakdowns reach your book.

Do our clients need to install sensors or new hardware?

No. Claimpal works from the documents a client already has: job cards, shift logs, inspection reports, equipment manuals, even handwritten and scanned pages. There is no sensor installation and no need to replace existing systems. Clients are typically live in 2 to 4 weeks.

What evidence do we get at underwriting or renewal?

A maintenance and inspection history for each machine, with risk scores and the actions taken. Brokers and risk engineers use it to show how well a client really maintains its equipment, support renewal discussions, and help justify premium reductions of 20-30%.

How does the partnership work?

Claimpal runs a formal partner programme with referral, co-sell and reseller options, depending on how you work with your clients. You offer Claimpal as a risk-improvement programme: the client gets fewer breakdowns and better records, and you get something new to offer at renewal. Commercial terms are discussed on the partnership call.

Does Claimpal replace risk surveys and site inspections?

No. Survey findings and inspection reports are some of the documents Claimpal reads. Each finding becomes a tracked action with follow-up evidence, so the next renewal can show what was fixed. Claimpal helps between the surveyor's visits.

How is client data protected?

Client documents are encrypted in transit and at rest, used only for the client's benefit, and handled in line with POPIA. Each client's data stays in its own workspace, and partners see only what the client chooses to share.

Which industries does this work for?

Operations where machine breakdowns drive claims: mining, manufacturing, logistics and fleet, and energy. If the client keeps maintenance paperwork, Claimpal can read it.

Can we trial it before proposing it to clients?

Yes. Start a 14-day free trial, upload a sample set of documents, and see what Claimpal finds. Many risk teams try it on one client scenario before offering it more widely.

What does it cost the client?

Claimpal is subscription software with plans for small businesses through to large enterprises. There is no capex and no hardware. Partner pricing and commercial terms are discussed on the partnership call.

Related reading: insurance claim readiness: how insureds prove an asset was maintained when a claim is made.

Partner with Claimpal

Help your clients fix problems before they become claims

Claimpal reads client paperwork, warns which machines are likely to fail in the next 30 to 60 days, and records what was fixed. You get something new to offer at renewal, through a partner programme built so both sides benefit. No sensors · Live in 2 to 4 weeks · POPIA-safe.